Identify & profile
Instantly know who’s on the line with biometric voice recognition and diarization that links repeat callers to unified profiles.
Discover the people
behind every call.
Biometric AI that transcribes calls, identifies speakers, and reveals the emotions behind every word - no virtual numbers required.
Why identitycall.ai
One platform that knows who’s speaking, what was said, and how it landed.
Understand the conversation
Accurate, timestamped transcripts that highlight emotions and intent - so you can quickly see what really matters.
Prove ROI
Attribute inbound calls and campaigns, compare quality across channels, and show what truly drives revenue.
Goals & QA scoring: AI-driven, Zero Bias
Set custom rubrics for compliance, scripts, and quality - AI scores every call objectively. Get alerts for coaching needs and track improvements in real-time.
How it works?
Connect or upload
Use virtual numbers for live tracking, or drag‑and‑drop files for standalone analysis.
1
Connect or upload
Use virtual numbers for live tracking, or drag‑and‑drop files for standalone analysis.
1
AI processing
We turn speech into clean, searchable transcripts with timestamps, speaker separation, and smart formatting.
2
AI processing
We turn speech into clean, searchable transcripts with timestamps, speaker separation, and smart formatting.
2
Biometric analysis
We create unique voice fingerprints to tell speakers apart on a call and recognize them when they return.
3
Biometric analysis
We create unique voice fingerprints to tell speakers apart on a call and recognize them when they return.
3
Insights & scoring
We analyze each interaction for emotions, compliance, and performance - then combine the results to show trends across teams and campaigns.
4
Insights & scoring
We analyze each interaction for emotions, compliance, and performance - then combine the results to show trends across teams and campaigns.
4
Export & integrate
Send transcripts, scores, and profiles to your CRM, help desk, or data warehouse.
5
Export & integrate
Send transcripts, scores, and profiles to your CRM, help desk, or data warehouse.
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Who it helps
Sales
Spot intent, tailor follow‑ups, and prioritize high‑value opportunities.
Support
Ensure quality and consistency across every call.
Marketing
Track which campaigns drive not just calls, but quality conversations.
Ops & Compliance
Standardize reviews with bias‑free scoring and auditable histories.
What you get
Biometric Voice ID
Craft AI-powered prompts in 50+ languages and accents. A/B test, preview, and launch without studios- perfect for global scaling.
Transcription & Search
Fast, readable transcripts with timestamps and multi‑language support.
Conversation Intelligence
Emotion and intent cues that highlight risks and upsell moments.
QA Goals & Scoring
Custom rubrics, objective scoring, and trend tracking over time.
Analytics Dashboard
Volumes, ratios, heatmaps, and reports you can share.
Smart Voice Messages (TTS)
Natural greetings and prompts in 50+ languages.
Virtual Numbers (optional)
Spin up numbers for channels and teams to track true ROI.
Uploads (no numbers needed)
Analyze existing recordings independently, with dedicated quotas.
Ready to turn calls into clarity?
Start your free 14‑day trial - no credit card required.
