Powerful features for unmatched insights

Explore how identitycall.ai's AI turns calls and uploads into actionable intelligence.

Virtual numbers, managed

Track every channel. Measure true ROI.

Deploy dynamic virtual numbers for campaigns, channels, and teams to pinpoint what drives revenue - not just rings. Attribute leads with precision, configure routing instantly, and optimize with data-backed decisions.

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    20%+ ROI gains with accurate attribution

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    Real-time performance comparisons with conversation quality metrics

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    Easy setup: routing & insights in under 5 minutes

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Instant transcription

From voice to searchable gold in seconds

Upload recordings or capture live - our AI delivers pinpoint-accurate, timestamped transcripts with industry jargon mastery. Turn every word into actionable, compliant data

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    98% accuracy, formatted & exportable

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    Global language support

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    Searchable archives integrated with your CRM

Goals & QA scoring

AI-driven excellence, zero bias

Set custom rubrics for compliance, scripts, and quality - AI scores every call objectively. Get alerts for coaching needs and track improvements in real-time

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    80% less manual review time

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    Instant dashboards for compliance & quality

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    Automated alerts for team improvements

Conversation intelligence

Who said what, how, and why it matters

Biometric voice embeddings identify speakers and returning callers instantly, while AI detects emotions and builds 360° profiles. Go beyond words to understand intent.

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    Automatic speaker recognition & voice matching

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    Emotional analysis for upsell or risk detection

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    Unified customer profiles across calls

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Analytics dashboard

Visualize victory in every interaction

Interactive charts on volume, ratios, emotions, heatmaps, and more - turn data into decisions that drive growth.

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    Real-time tracking of emotions & metrics

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    Custom exportable reports

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    Forecast team success with AI predictions

Smart voice messages (TTS)

Greet globally, convert locally

Craft AI-powered prompts in 50+ languages and accents. A/B test, preview, and deploy without studios—perfect for international scaling

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    50+ languages & accents

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    A/B test & preview instantly

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    Integrated with virtual numbers for tracked conversions

Analytics dashboard

Secure scale for enterprises

Manage roles, permissions, and projects centrally with enterprise-grade security.

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    Role-based access and audit logs

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    Scalable for teams of any size

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    GDPR/SOC 2 ready out-of-the-box

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Lead capture & attribution

Trace every lead to treasure

Auto-capture leads from virtual numbers, enrich with transcripts and profiles for context-rich follow-ups that convert 25% faster.

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    Full story of every lead

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    CRM-ready exports

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    25% faster deal closing

Upload recordings

Independent analysis for any audio source

Upload calls or audio from any device to get instant transcripts, speaker ID, emotional insights, and unified profiles - no virtual numbers needed.

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    Works independently from virtual numbers

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    97%+ speaker recognition accuracy

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    Exportable reports and multi-language support

See features in action

Start your free 14‑day trial - no credit card required.