Calculate your call intelligence ROI
See how much you could save by switching from manual QA review to automated analysis
Calculate how much you can save with automated call analysis
Select your company size
Calls per month
Average call duration (minutes)
QA analysts on team
Currently reviewed
8%
What percentage of calls does your team manually review today?
Analyst hourly rate
$
Fully-loaded cost including benefits
Your monthly savings
$22,600
Manual QA review
1,000 hours × $28/hour
$28,000
/month
To review all 5,000 calls
IdentityCall
30,000 min × $0.18/min
$5,400
/month
100% of calls analyzed automatically
How we calculated this
Our assumptions:
- Manual review rate: 5 calls per hour (including listening, scoring, and documentation)
- IdentityCall cost: $0.18 per minute of audio analyzed
- Working hours calculated at your specified hourly rate
- 100% coverage comparison assumes all calls reviewed/analyzed
The formula:
- Manual cost = (Total calls ÷ 5 calls/hour) × Hourly rate
- IdentityCall cost = Total minutes (calls × avg duration) × $0.18
- Your savings = Manual cost − IdentityCall cost
Start analyzing calls in under 5 minutes.
