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Flexible plans for teams unlocking call identities. Upgrade anytime, no surprises.

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Compare plans

Starter

$109 /month

For growing teams

Professional

$349 /month

Business

$1149 /month

Enterprise

Custom

Usage & limits

Audio minutes / month

550

1,800

6,000

18,500+

Approx. calls / month

~165

~540

~1,800

~5,500+

Team members

Unlimited

Projects

Unlimited

Goals per project

Unlimited

Capabilities

Transcription & analytics

Voice-biometric recognition

Emotion analytics

Advanced

API access

Custom integrations

Custom AI model training

Support

Priority

Dedicated

Custom SLA

Starter

$109 /month

Usage & limits

Audio minutes / month: 550
Approx. calls / month: ~165
Team members: 3
Projects: 2
Goals per project: 5

Capabilities

Transcription & analytics: Included
Voice-biometric recognition: Included
Emotion analytics: Included
API access: Not included
Custom integrations: Not included
Custom AI model training: Not included

Support

Support: Email
Custom SLA: Not included

Professional

For growing teams

$349 /month

Usage & limits

Audio minutes / month: 1,800
Approx. calls / month: ~540
Team members: 10
Projects: 10
Goals per project: 10

Capabilities

Transcription & analytics: Included
Voice-biometric recognition: Included
Emotion analytics: Advanced
API access: Included
Custom integrations: Included
Custom AI model training: Not included

Support

Support: Priority
Custom SLA: Not included

Business

$1149 /month

Usage & limits

Audio minutes / month: 6,000
Approx. calls / month: ~1,800
Team members: 25
Projects: Unlimited
Goals per project: Unlimited

Capabilities

Transcription & analytics: Included
Voice-biometric recognition: Included
Emotion analytics: Advanced
API access: Included
Custom integrations: Included
Custom AI model training: Not included

Support

Support: Priority
Custom SLA: Not included

Enterprise

Custom

Usage & limits

Audio minutes / month: 18,500+
Approx. calls / month: ~5,500+
Team members: Unlimited
Projects: Unlimited
Goals per project: Unlimited

Capabilities

Transcription & analytics: Included
Voice-biometric recognition: Included
Emotion analytics: Advanced
API access: Included
Custom integrations: Included
Custom AI model training: Included

Support

Support: Dedicated
Custom SLA: Included

Team members are the people who log in to IdentityCall (managers, QA, admins). Recorded agents and speakers are not capped on any plan: you pay for audio minutes, not per employee.

All Plans Include

Self-serve setup
No setup fees
Cancel anytime
Data export
SSL encryption
Data processing agreement
Monthly plans include audio minutes; extra usage is billed at the listed rate. Supports MP3/WAV/MP4/FLAC up to 2GB

Add-ons

Extra minutes: €0.18 / $0.20 per minute over your plan
Minute pack: 500 minutes for €89 / $109
Additional virtual numbers: €5 / $6 per number/month
Additional storage: €20 / $20 per TB/month
Premium support: €100 / $100/month

Pricing FAQs

Yes, upgrade or downgrade at any time. Changes take effect on your next billing cycle.

Any inbound or outbound call processed through identitycall.ai.

Any imported audio file processed for transcription/biometrics.

Both count toward your plan's audio minutes. See the pricing page for what each plan includes.

Yes, save 20% when you pay annually. Contact sales for details.

All major credit cards, ACH transfers, and wire transfers for Enterprise.

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