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Enterprise-grade security for your call data

Protecting recordings, transcripts, goal evaluations, and extracted data with industry-leading standards.

Security Standards

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    Encryption: AES-256 at rest, TLS 1.3 in transit

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    Access: RBAC

Compliance Certifications

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    ISO 27001

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    GDPR

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    HIPAA (optional add-on)

Data Protection

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    Anonymized biometrics: Voice fingerprints are stored as abstract vector arrays, impossible to reverse-engineer into audio.

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    Secure uploads: Files are processed in ephemeral containers and encrypted via AES-256 before storage in private S3 buckets.

Infrastructure

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    Hosted on AWS with high-availability infrastructure.

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Access Control

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    RBAC: Granular Role-Based Access Control (Owner, Admin, Member) ensures users only access data relevant to their role.

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    Policy Enforcement: Authorization is handled via Pundit policies at the controller level, preventing IDOR (Insecure Direct Object Reference) attacks.

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    Authentication: Secure session management via Devise with support for Multi-Factor Authentication (MFA) and Google OAuth 2.0.

Infrastructure

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Hosted on AWS with high-availability infrastructure.

Security audits

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Regular third-party security audits.

Secure your insights

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