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Optional add-on

Know who's really on the line

Speaker recognition creates unique acoustic fingerprints from how people speak — not what they say. Add it to your IdentityCall platform to recognize returning callers, build unified profiles, and detect fraud.

97%+ recognition accuracy

The problem

Caller ID was never meant for identity

Traditional phone systems identify devices, not people. This creates blind spots that cost businesses time, money, and security.

Caller ID can be faked

Caller ID can be faked in seconds. You can’t trust the number you see.

People use multiple phones

One person uses work phone, personal phone, landline. Your CRM sees three strangers.

Every call starts from zero

Called last week? Last month? Without manual notes, every call starts from zero.

Your voice is your identity

Every voice has unique characteristics - pitch, tone, cadence, resonance, micro-pauses. Voice biometrics analyzes these traits to create a mathematical fingerprint that identifies the speaker, regardless of what phone they’re calling from.

1

Capture

Audio is analyzed during the call. No special hardware needed - works with any phone system.

2

Extract

Our AI extracts 256 acoustic features from the voice, creating a compact embedding (a numerical fingerprint).

3

Match

The embedding is compared against known profiles using vector similarity. Matches return in milliseconds.

Authentication

256-dimensional voice embeddings.

Accuracy

97%+ recognition accuracy in real-world conditions.

Minimum audio

Works with as little as 3 seconds of speech.

Language support

Language and accent independent - analyzes how you speak, not what you say.

Use cases

Traditional phone systems identify devices, not people. This creates blind spots that cost businesses time, money, and security.

Contact centers

Recognize every returning caller

Problem

Agents don't know callers

Solution

Instant recognition

Key benefit

Reduce handle time

Collections

Verify you're speaking to the right person

Problem

Identity verification wastes time

Solution

Passive voice verification

Key benefit

Compliance + efficiency

Fraud detection

Catch repeat offenders across identities

Problem

Same-voice detection

Solution

Same-voice detection

Key benefit

Prevent repeat fraud

Built for privacy by design

Voice biometrics raises a fair question: what happens to my voice data? IdentityCall was designed with privacy as a core principle, not an afterthought. You stay in control.

No recordings stored

You control whether audio is retained. Enable embedding-only mode and we extract the voiceprint in real-time, then discard the audio entirely. Nothing to leak, nothing to subpoena.

Can't recreate voice

A voice embedding is a 256-number mathematical signature. It captures patterns - not sound. There’s no way to reverse-engineer the original voice or use it for cloning. It’s a one-way transformation.

No cloning risk

Unlike stored audio, embeddings cannot be fed into AI voice generators. Your customers’ voices remain theirs alone.

Compliance ready

Designed to support GDPR, CCPA, and industry-specific regulations. Embeddings can be deleted on request - true data portability and right-to-erasure.

Add speaker recognition to your platform

Start your free 14‑day trial - no credit card required.