Build with our API

Authentication

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  Authenticate requests using Bearer tokens. All API requests must include 'Authorization: Bearer <YOUR_API_KEY>' header.

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  Generate and manage API keys from your account dashboard. Keys are scoped to your account and should be kept secret.

Recordings & Transcription

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  POST /api/v1/recordings: Upload audio files (MP3, WAV, FLAC, M4A) up to 2GB. Supports multipart/form-data.

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  GET /api/v1/recordings/{id}: Retrieve recording status, metadata, and signed URL for audio playback.

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  GET /api/v1/recordings/{id}/transcript: Fetch full transcript with speaker diarization, timestamps, and confidence scores.

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  GET /api/v1/recordings: List all recordings with filtering by date, status, and project.

Voice Biometrics & Profiles

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  POST /api/v1/voice_profiles: Create a new voice profile for a speaker. Requires a clear audio sample for enrollment.

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  POST /api/v1/voice_profiles/identify: Identify speakers in an audio segment. Returns matching profiles with confidence scores.

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  GET /api/v1/voice_profiles: Manage your library of known speakers and their enrollment status.

Analytics & Insights

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  GET /api/v1/recordings/{id}/analytics: Retrieve emotion analysis, sentiment scores, and talk-time metrics.

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  GET /api/v1/recordings/{id}/goals: Get results of AI-evaluated custom goals (e.g., 'Did the agent mention the promotion?').

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  GET /api/v1/recordings/{id}/keywords: Text keyword occurrences with sentiment contexts.