Disclosure detection
Checking whether a required notice, like a call-recording disclosure, was actually given.
Disclosure detection checks whether a required spoken notice was present on a call, such as informing the caller that the conversation is recorded, or a debt-collection disclosure. The system analyzes each call for the relevant language and flags calls where it appears to be missing.
Detecting disclosures automatically, on every call, turns compliance review from a periodic spot-check into a check on every submitted call, and surfaces gaps in time to address them.
